Welcome to the War Room, also known as the Learning Center. This room, where all Lead-Learn meetings are held, will become the key symbol of micro-battles and will be a perfect reflection of your journey.

For your War Room-Learning Center, you'll need four walls, each representing a different principle for running your micro-battles.


Let's take a glance at the walls...




WALL 1: SHIFT MINDSET & BEHAVIORS

  • Protecting
  • Learning
  • Controlling
  • Trusting

We walk in and remind ourselves of the journey of behavioral change. We get in the right frame of mind. On this wall...

  • A set of core slides to remind the team of the ambition and encourage the right mind space for the Lead-Learn session
  • A record of behavior patterns from previous meetings—covering the good, the bad and the ugly

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WALL 2: FOCUS ON "WHAT REALLY MATTERS"

  • "Business as usual"
  • Spiky capabilities
  • Internal processes
  • Customers and competitors

We turn to the next wall and we check where we are against each micro-battle. We discuss the patterns of timing and method of rollout. On this wall...

  • The full portfolio of micro-battles mapped to the “Strategy on a Hand”
  • Charts providing the results of the latest Lead-Learn cycle for each battle, including the latest hypothesis on the mission and customer feedback on the latest prototype test
  • A single picture of where each battle stands relative to the others, in terms of timing and method of rollout

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WALL 3: GET THINGS DONE

  • Ideological debates
  • Solving the specific
  • Discussing functional excellence goals
  • Understanding frontline needs

We then see how we're running the portfolio of micro-battles and how we are involving our star leaders. On this wall...

  • A list of the commitments of the Lead-Learn team to the micro-battles and the status of each
  • A record of the team's progress on solving specific issues
  • A backlog of the other battles that are likely to be launched
  • The number of the organization's top 100 leaders who are engaged in micro-battles

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WALL 4: CELEBRATE SUCCESSES & LEARNING

  • Fear of failure
  • Freedom within the framework
  • Reporting against templates
  • Recognizing heroes and specific actions

Finally, we celebrate our successes, the voice of our front line and our customers. We share their stories. On this wall...

  • A celebration of the organization's heroes—the people who have done what it takes to make things happen for customers
  • The best stories and photos
  • A record of micro-battle results, including customer shout-outs

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LEARN MORE ABOUT MICRO-BATTLES >